To avoid any additional usage fees, make sure that your trips are shorter than 60 minutes. Timing your trips is easy when you ride with the Hubway app. When you take a bike out with the app, a timer will automatically start so you can keep track of your trip.
If you’re riding without the app, be sure to keep track of your time to avoid going over 60 minutes and incurring any usage fees. If you find yourself close to the 60 minute mark you can dock your bike at any Hubway station, wait one minute, and then take out another bike and continue riding.
Confused about usage fees you may have incurred? Email email@example.com or call 1-855-948-2929 for additional assistance.