Your membership starts immediately upon purchase. We'll send you a bike key in the mail, but you can start riding sooner if you'd like.
When you sign up for a membership online, you'll be given two options to get your member key: (1) You can wait to get your key in the mail, which usually takes about a week; OR (2) You can pick up your key at one of our new key dispensers, which can be found at select stations. To find a station with a key dispenser, go to the System Map and look for the grey key icon.
If you choose to wait for your key in the mail, you can still start riding right away. Just go to any Hubway kiosk and insert the credit card associated with your account to get a one-time-use ride code (don’t worry, you won’t be charged again). Once you get your ride code, type it into the keypad on a dock with an available bike to unlock the bike. To ride again, insert the same credit card to get a new ride code.